Citizens Advice Denbighshire is here to help you no matter your circumstances and whatever your issues.
You can access our services in a number of ways - by speaking to our advisers online, attending in-person meetings, giving us a phone call, or using our online form.
The buttons below will give you more information, including a Welfare Benefits Calculator which you can use to simulate your entitlements, and Self-help Guides which take you through different issues step-by-step.
Our advice areas range from welfare benefits and debt to energy support, employment, legal support, and consumer issues. Click on the links below to find more information on how we can support you.
Debt
For information on managing debts, click the button below. If you need to speak to a debt adviser please call 01745 346903
Monday - 9.30am to 3.30pm
Wednesday: 9.30am to 3.30pm
Friday: 9.30am to 3.30pm.
Welfare Benefits
It’s important to make sure that you get all the support that you’re entitled to. If you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran get more information below.
Family
Our advisers can give you advice and support on issues surrounding the family. From issues such as living together and how this may affect entitlements, marriage & civil partnership, separation, child arrangements, deaths & wills, and more, you’ll find more information by clicking below.
Energy and fuel
If you don’t have enough money to live on, you might be able to get help to afford essentials like bills and food. This includes cost of living payments, certain welfare benefits, and support in talking with your supplier. Click below for more information.
Employment
Everybody has certain rights and protections in the workplace no matter what or where their job and it’s important to know your rights. For information on checking your employment status, contractual disputes, making sure you’re getting the right pay, entitlement to sick pay, and more, click below.
Accessing legal support
You have rights and responsibilities as residents in the UK. Click on the button below to find more about legal and civil rights, what to do if you’ve experienced discrimination, how you should be treated by the police and prison system, and more.
Housing and homelessness
Click below to find information about how to go about renting or buying a home or just finding somewhere to live. You can also find advice on handling problems with your landlord and help to avoid losing your home.
Immigration
It’s important that you know your rights, responsibilities, and protections while in the UK. For more information on visas, citizenship, settlement schemes benefits and services, asylum claims and refugee status, help if you’ve been trafficked, deportation and more, click on the button below.
Any other issues
We will try and give you the information, advice, and support you need to make the right choices for you. Click below to access our Citizens Advice Cymru website and find information on a whole range of issues.