Thank you. We are experiencing a high demand for our service at the moment, please find information below that may help you with your enquiry in the meantime.

To access the Citizens Advice public website for more information that may help with your enquiry. 

https://www.citizensadvice.org.uk/wales/

You can talk to a trained adviser online:

• talk to us about a debt problem - we can usually help between 8am and 7pm, Monday to Friday

https://www.citizensadvice.org.uk/wales/about-us/contact-us/contact-us/chat-service-money-and-debt/

• talk to us about any other kind of problem - we can usually help between 9am and 5pm, Monday to Friday

https://www.citizensadvice.org.uk/wales/about-us/contact-us/contact-us/web-chat-service/

If you require a food parcel please call 08082 082138

You can check your benefit entitlement by using a free benefits calculator.

https://www.citizensadvice.org.uk/wales/benefits/benefits-introduction/what-benefits-can-i-get/

If you have an urgent housing issue you can contact Shelter Cymru

https://sheltercymru.org.uk/housing-advice/

You can also find information and advice for people who are homeless, at risk of being homeless and landlords on the Denbighshire County Council website

https://www.denbighshire.gov.uk/en/housing-homelessness-and-landlords/housing-homelessness-and-landlords.aspx

If you have a consumer issue you can contact our Consumer helpline.

https://www.citizensadvice.org.uk/wales/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/

You can see an adviser online Monday to Friday 9.30am to 4.30pm. All you need is an internet connection -

no downloads necessary - We can see you now!

https://www.attenduk.vc/area-1

If you wish to speak to us please call Citizens Advice Claim What’s Yours on 0808 2505700

If you still require an email response or further advice please provide a summary of your query along with your name address and a contact number to advice@dcab.co.uk

We will respond to you as soon as we can.